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Accessibility statement

This accessibility statement applies to the engagement platform for the North Felixstowe project by East Suffolk Council.

This engagement platform

This engagement platform is run by Participatr Limited. We want as many people as possible to be able to use this engagement platform. For example, that means you should be able to:

  • Change colours, contrast levels and fonts
  • Zoom in up to 300% without the text spilling off the screen
  • Navigate most of the engagement platform using just a keyboard
  • Navigate most of the engagement platform using speech recognition software
  • Listen to most of the engagement platform using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We've also made the engagement platform text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this engagement platform is

All features of this engagement platform are accessible.

Feedback and contact information

If you need information on this engagement platform in a different format like accessible PDF, large print, easy read, audio recording or braille, or have any difficulty viewing live video streams or using the interactive map, please email We will then consider your request and get back to you in 5 working days.

Reporting accessibility problems with this engagement platform

We're always looking to improve the accessibility of this engagement platform. If you find any problems not listed on this page or think we're not meeting accessibility requirements, please send an email to, including a link to the relevant web page.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website's accessibility

Participatr Limited is committed to making this engagement platform accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard..

Preparation of this accessibility statement

This statement was prepared on 31st July 2023. It was last reviewed on 31st July 2023. This engagement platform was last tested on 31st July 2023. The test was carried out by Participatr Limited.